The Plain English IT Support Charter

In alignment with Onega's mission to realise the dream (sorry for the pun) of 'Sleep Easy IT' - we have a charter for straightforward IT Service to best practice.

These are some of the core tennets to which we hold:

• There are no dumb questions in IT

• Look for best value not lowest cost

• Nothing that is not of value

• No Wheels Reinvented

• Quality is remembered when price is long forgotten

• It is done when it is documented.

• Transparency is good for everyone.